Table of Contents
1. Introduction
SH Mart LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by SH Mart LLC.
This policy applies to our website, products, and services (collectively, "Services"). By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
We collect information about you in various ways when you use our Services:
Information You Provide to Us
We collect information you directly provide to us, such as when you create an account, purchase our products, or contact us for support:
- Name, email address, and contact information
- Billing and payment information
- Account credentials
- Communications with our support team
Information Collected Automatically
When you use our Services, we automatically collect certain information:
- Device information (hardware model, operating system, etc.)
- IP address and location data
- Usage data and product performance information
- Security threat information relevant to protecting your devices
Note: Our security products may scan files, emails, and network traffic to identify potential threats. This scanning occurs locally on your device, and only limited information about detected threats is transmitted to our servers to improve our protection capabilities.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Services
- Process your transactions and send related information
- Send you technical notices, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve our Services and provide content or features that match user profiles
4. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share information we collect about you as follows:
With Your Consent
We may share your information with third parties when you have given us consent to do so.
Service Providers
We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
For Legal Reasons
We may disclose information about you if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
To Protect Rights
We may share information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
5. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
We use encryption technology to protect your information during transmission and storage. We also maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update your personal information.
- Deletion: You can request that we delete your personal information.
- Restriction: You can request that we restrict the processing of your personal information.
- Portability: You can request a copy of your personal information in a structured, machine-readable format.
- Objection: You can object to our processing of your personal information.
To exercise these rights, please contact us using the information in the "Contact Us" section.
8. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
We take appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy when transferred internationally.
9. Children's Privacy
Our Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information of a child under 16, we will take steps to delete such information from our files as soon as possible.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification).
We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our information practices and the ways you can help protect your privacy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
SH Mart LLC Privacy Team
Email: privacy@shmartllc.site
Phone: +1 (405) 491-5827
Address: 350 Ellis Street, Mountain View, CA 94043, USA